Dhaka Head Office
Address: 12/A, Motijheel Commercial Area, Dhaka 1000
Phone: +880 2 5511 2001
Hours: 10:00 AM to 7:00 PM
66z Support and Contact Information
If you need 66z support in Bangladesh, this page is start; the office address, help center, and contact are together here, with Dhaka questions about bKash or Nagad answered.
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66z Support at glance
4.6 / 5
Average rating
7,495
Review
6.2M+
Active users
99.9%
Uptime
Which issues are resolved first at 66z Support?
Many people write about login, account verification, and payments; most questions can be resolved within 3 minutes.
66z Contact page has work information for Dhaka-based users; what to do with bKash, Nagad, and Rocket and where you will receive a response, written in plain language.
If you never get a notification, first check the Help Center; if the issue persists, use the list of other office addresses.
Four offices, four easy contact paths
Gulshan Help Desk
Address: Road 54, Gulshan 2, Dhaka 1212
Phone: +880 2 9887 3004
Hours: 11:00 AM to 8:00 PM
Chittagong Service Point
Address: Agrabad CGS, Chittagong 4100
Phone: +880 31 725 8840
Hours: 10:00 AM to 6:00 PM
Sylhet Contact Center
Address: Zindabazar, Sylhet 3100
Phone: +880 821 553 910
Hours: 10:00 AM to 6:00 PM
How does the 66z Help Center work?
In the Help Center you can find answers in 3 steps: first choose the topic, then match the issue, and finally send to the support team.
If you cannot log in, the instructions on the 66z Login page help; if you need a new app, you can download the APK from the 66z App section and try.
Step 1
Match the question first
Step 2
Submit screenshots and phone model
Step 3
Follow up by phone or email
Notes about payments
Many people in Bangladesh use bKash for tasks; common questions also arise about Nagad and Rocket, especially during the noon rush.
When visiting the office, keep the transaction reference number and phone number together; this helps the solution proceed in 2 steps, and you won't have to go around.
Mailing address and note sending rules
If you want to send letters or documents, use the Dhaka Head Office address on the envelope and clearly write 66z Support Team's name.
In a brief note, include your ID, used phone, and time of problem; this helps the support team to identify quickly.
What users are saying
Finding the Dhaka office address made work easier; the 66z Contact page has phone numbers, hours, and notes all in one place.
Rakib, Dhaka
I asked about bKash and in 2 minutes understood the help center direction, and the login issue is resolved.
Mahiya, Chittagong
I called from Sylhet and got a polite response, and the next step was very clear.
Tanvir, Sylhet
General questions
How quickly does 66z Support respond?
For general questions, answers come within 1 business day; for complex matters, it takes some time to verify information.
What to send to 66z Contact?
Please provide your user ID, phone number, time of issue, and screenshots; this helps the support team understand quickly.
What to do if the app won't open?
First reinstall the 66z APK, then check phone permissions and storage.
What can I learn from the Help Center?
You'll find a short guide on login, account, payments, and general settings; most answers are found in 2 clicks.
If you need 66z Support, start right here
Bangladesh: If you search 66z Support, 66z Help, and 66z Contact together, this page is the calmest path; download the 66z App now and continue from the Help Center.
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